Delivery Information
For Cake:
- Freshness of product is always guranteed!
- Since cakes are perishable in nature, we attempt delivery of your order only once.
- The delivery cannot be redirected to any other address.
- Occasionally, substitution of flavours/designs may take place due to temporary unavailability issues.
For Personalised Product:
- The image displayed is only indicative in nature.
- Although we make 100% efforts to match the image displayed, the actual product delivered may vary in shape or design as per the availability.
- A majority of our orders are delivered on time as per the time slot selected.
- This is not met in very rare cases where the situation is beyond our control viz., traffic congestion enroute, remote address for delivery, etc.
- The delivery cannot be redirected to any other address once the order is prepared for delivery.
- Although we try not to, occasionally substitution of flowers are done due to temporary and/or regional unavailability issues.
- Please be noted that we may have to do this without informing you because we give utmost importance to delivery on time since most of our orders are gifts for a certain occasion.