Customer Reviews & Testimonials

"The picture can be better edited to cut off the irrelevant background and personnel in the pic. Thanks for the effort though!"

"The delivery is not late but too early, not within the time range."

"Your company is my go to now as i know that the quality is far excellence and i have ordered many times. Thank you"

"A1"

"My recipient was very pleased with the flowers and the delivery procedures. Thank you very much for your hard works."

"The personalised card was of very poor quality and with ink smudged. Lucky I threw it away before giving it to the recipient. The balloon was also not what I expected with little description of it given. But the flower was fresh and beautiful. Perhaps more attention to detail will give it a better experience."

"Excellent service and very impressive. I will use it again for certain."

"Recipient was very happy with the order."

"Thank you very much your service is excellent"

"Great!"

"My friend is happy! And I am happy as 1st time customer!"

"Good job ! Keep it up"

"The lilies had had brownish tone and shown some signs of withering on their petals, would have given a better rating if the flowers were more fresh"

"The attempt of delivery was out of the requested time in the order, I needed to inform the receiver about it so she can liaise with the courier person, this cause to spoil the surprise. Not good but at the end was delivered professionally on the day originally requested, this was really good!"

"Thank you for ferns n petals"

"Thank you again"

"It’s a very reliable site and I am a big fan of fnp��"

"It was a great experience. Keep up the quality."

"My second time choosing Fern an Petals and I will use the service again."

"More selection for gift cards and pastel-colored roses."

"Fast and prompt service. Gift item was delivered promptly as promised. Will order again in the future!"

"Thank u"

"Great job!!"

"Thank you very much. Please offer some discounts for more orders. Haha"

"Very satisfied with Ferns N Petals, will definitely recommend to my friends."

"Perhaps a picture of the flower together with the e-card written email to the sender will be helpful"

"Thank you to Ferns N Petals my wife really loved the flowers good service and good quality"

"Very pprofessional"

"The lady that phoned me was most helpful and completely professional. Thank you"

"The flowers were great and fresh. The problem was with the cake. I thought it was a Mini Cheese cake, as it was stated in the details. It turned out to be a Mini Mousse Cake."

"Very efficient and convenient"

"Very professional organization"

"Keep.it up guys"

"Pls do improve on your design. did not notice much changes since my last order in feb"

"The size of the floral arrangement could have been slightly bigger for the value."

"very reliable and efficient service."

"Very good"

"All was good as usual. Price wise was hoping for something less expensive. But still within reasonable range. Thank you."

"Good job!"

"Actually would appreciate if the description of the cake is more through.. i only know that it's a cheesecake..."

"Keep up the good job! :)"

"The best thing about this order was that while I was ordering online, your Sales person called me to help me out in expediting the navigation."

"Maybe a variety of plant for selection such as succulents range."

"All the best , hope for more engagement in future ����"

"Keep up yr good work, especially in providing fresh flowers with no bruises to the petals. This is very important and challenging to keep your success in portfolio. Thanks!"

"Great service keep it up"

"Always able to provide what I need to celebrate important events in my family’s life"

"Thanks for delivering the cake on time. Cake had a different look from the real picture online. Nevertheless, I appreciate that it was sent on time and that there were updates on the delivery timing and tracking. Thanks ��"

"Great experience. Thank you!"

"Thank you so much for your service��"

"happy with the service :)"

"Like it"

"Value for money and timely delivery."

"Thank you for prompting trying to contact me and acceding to my request for a change in delivery time."

"Good service"

"Very good service"

"No at this moment, thank you."

"My husband very happy for the surprise and the cake that i order. Very fresh����"

"The lady who assisted me was very helpful. Thank you."

"Very impressive"

"Please listen to changes of delivery request"

"Well done and keep up the good work"

"Actually it could have been my number that was incorrect but otherwise, this is good"

"The cake very delicious n cute..good job guys.."

"Great service and quality products"

"I didn’t regret ordering from you. I will have your service again when I need it"

"Good"

"All good. Speedy delivery in Singapore."

"First time ordering. Awesome, will order again."

"Everything was smooth and sweet. just a slight delay on the delivery but it might be due to rainy days so everything is fine. The flower was very fresh. Highly recommended"

"Thank you"

"Very satisfied with your service. The recipient was happy with their flowers. Thank you."

"Overall, the plants are nice and the online ordering experience was really good and convenient. However the plants are overpriced. It will be good if the add ons are not so incredibly marked up also. Then will attract more returning customers like me. If not will look for other better deals. Still, Thank u very much! Love the same day delivery service given the WFH situation, this meets the current trends of needs."

"Try to improve the track order process and add more product offerings"

"Iam very happy with the product,service and delivery was on time"

"Very happy"

"Always satisfied"

"Very satisfied"

"I live in London and ordered this gift for my cousin’s 18th birthday. Thank you so much for the wonderful service. She was so pleased with the chocolate cake - yummy!"

"Easy to navigate and prompt delivery"

"Loved the 10% discount when the lady called as I was placing my order"

"Great service - Thank you! Not being able to travel home due to travel restrictions and all the border closures to be with my family during milestone birthdays is difficult. Thank you for making it so easy to do this so that I could send my love to my family."

"Prompt delivery even though i ordered late. Thank you. Flowers were lovely"

"Keep up the good work."

"The entire experience was seamless and easy. Well done"

"thank you.. you all the best"

"On time as promised, great stuff"

"Good service and product. Thank you."

"Thank you!"

"Very nice service .. thank you for making my husband birthday memorable one��"

"First time ordering from FnP and am amazed with the smooth process of ordering, payment and delivery"

"It was a pleasure to find your floral service & professional service. Thank you :)"

"Quick and efficient process especially for same day delivery"

"I loved my cushion and balloons. Thank you for a smooth and efficient process."

"For the price, the bouquet should comes with a wet cotton wrap beneath the flowers stalks. Other than that, the delivery and order process are okay."

"Thank you so much ..."

"Customer service was helpful and the whole process was smoothly executed by pnf . Thank you."

"Communication was very professional. I really appreciated how kind and easy the whole process went. I do recommend this business and service to all my friends and relatives. Thank you so much team! Job well done."

"Very efficient"

"Everything was very nice. Thank you."

"To provide more cake variety"

"Very nice bouquet.. Recipient were delighted with the surprise when she came home although it was placed outside the door."

"Very good!"

"The size of the bouquet is a lot smaller than what I saw in your website. I felt I have been short changed. This is my first order and regrettedly may be my last."

"Great"

"I live in Indonesia. This service makes my hope fullfill eventhough i am not around when my daughter's birthday. Thank you."

"The best in the market for flowers and cakes. Prices are reasonable, good variety of products, and the delivery is off very high standards. Well done."

"Excellent cake, service and notification. very diversified range of quality products. will definitely order again if prices can be reduced, shared favourably on various social media outforms. will definitely recommend to family and friends. ��❤️"

"Keep it up"

"Previous I have send you an email on the amendment but no response from your end."

"thanks my crush likes it :))) ty"

"Hope the cake can make better, it a bit too rough, overall is fine."

"Keep up the good work"

"Easy to order good selection of gifts delivered on time."

"Order was good ..."

"Please update the contact number. Seems like the handphone provided belong to another person"

"Good work"

"I choose to deliver at 4pm to 6pm..but the order delivered around 3.00pm. I paid $10 for fixed time..if never follow my timing i might choose ANYTIME option for free..item and the quality everything good..only the delivery not satisfied."

"Great experience from ordering to delivery to happy recipient!"

"Already perfect. Nothing to comment. Job well done. Love it very much."

"The flowers were delivered on Tue 6th July & today Thurs the 8th July they have started to wilt, especially the greenery."

"No hesitation in recommending your site to anyone intending to send flowers to somebody in Singapore !!!"

"����"

"Very good service and"

"Thank you for the quality of your products and services."

"Good n Fast services, thank you for your service"

"Due to my own mistake, I have accidentally ordered an extra item. Your customer service was so helpful to revise my order promptly. Later on I had to change delivery slot, and the customer service was again very friendly and helpful to change the slot per my request. It is indeed a very pleasant experience. A big thank you!"

"Nothing to say but I like it very much"

"Email can inform the customers the procedures to give feedback."

"Compeletely Well done"

"Good"

"Cake looked amazing and also did taste really good! Thank you"

"I hope the message card could be designed better and the placement of the words should be better; not in between the fold. Other than that, everything else was good."

"I been ordering from you guys for the second time,fast and hassle free service from the phone all the way to email updating me on the item…one of the best in spore…"

"They are very efficient and informed me of the refund"

"Flowers not fresh"

"At the base, there wasn't a sponge to hold the roses together and was only the stalks."

"The instruction for the cup can be clearer to save me to the time to call the customer service for clarification. But it is all good! Pleasant surprise for a wonderful cup!"

"All is well good company"

"Just keep up the good service and goodluck."

"Very happy with my 21st birthday balloons. Wonderful! Amazing! ������"

"I am very happy with purchase. The deliver was on time."

"great job"

"Thank you for the convinience"

"i was a bit confused over the ordering process, as in, it was not clearly stated whose name and address to key in when i made the order, the name of the person who ordered, or the name of the recipient. I had to trial and error."

"The whole process was very professional and the tulips excellent. What I like furthermore is that you added my son's birthday years in capitals! Thanks a lot!!!"

"thank you very much and we will order again."

"Such an easy enjoyable experience I will use them again"

"Like the reminders on the significant dates. Almost forgot about Anniversary and fortunately reminded by the reminder!"

"The email showing my user ID and password was unexpected. I'm concerned that it is not encrypted. Your system did not masked the information when it was sent out. Why?"

"I didn't know if my order was confirmed. Perhaps you could send a text message to acknowledge order in future. Otherwise all is good. My friend loved her gift very much. Thank you."

"A special gift for a special person. Indeed, u make it special! Thank you!"

"Great service.. Keep it up"

"Not that fresh but decent :("

"Awesome and right on time!! Thank you."

"This is my first order with FnP. Have chosen them becos of free delivery. I placed the order around 2.10pm and the recipient received it around 3.15pm which I was very surprised with the efficiency. Also, the generous size of the message card, including the quality of the flowers - so fresh. Very happy with the service and products. Will continue to use FnP for all my future orders. I can't help and have shared with my friends about FnP. Hope they will continue to maintain the standard. Thumbs up."

"Very convenient when you want to send something so far away as Singapore from the uk"

"was very happy with the flowers as they were very pretty and was pleasantly surprised at the same day delivery which was free too! was informed of a $3 discount and i was provided with the correct information on how to get the discount. happy with my purchase ;)"

"It's absolutely awesome ������"

"Everything went smoothly, from ordering process until delivery. Thank you."

"I’ve been in Singapore for 9 years and ordered flowers from various florists for numerous special occasions, this is by far the best service and quality of product received to date. Thank you very much for your help. Andy"

"Will order again"

"It’s should allow to pay via bank account instead of credit/debit card."

"Excellent service"

"The flowers were not fresh. Although delivery tracking was good and accurate."

"I was very impressed with the prompt and easy service. It was so fast, took away my problem of sending a beautiful gift to my best friend at short notice. Will definitely recommend to my friends and use the service again"

"Super fast and reliable delivery. Order at 5pm plus and delivered at around 7pm plus on the same day."

"Good service"

"Fabulous flower arrangement and prompt delivery. Thank you!"

"Good service ."

"Everything's good. Just didn't put message card on the bouquet."

"happy that I had a discount from the coupon. This is my second time ordering and so far so good. I hope returning customers get regular discount everytime we order"

"Your website makes it so easy for me to send cakes and flowers to my son and daughter-in-law from the U.S. I really appreciate your company!!"

"We love the magic mirror!"

"The receipient loves the gifts...thank you so much"

"I am very happy as it was easy arranging this sitting in the United Kingdom and having such a short time ."

"I’ll definitely order from you the next time I need flowers!"

"Order process is very convenient and easy, customer service is good but maybe you can invest on packaging. The roses and bears I ordered are wrapped in normal crumpled paper bag and the cake is just inside a plastic bag. Good thing it wasn’t delivered to the person intended to or else what a disappointment in presentation."

"The photo on your website had berries in the middle and it looked larger? The actual product didn't look like what was advertised in your photo and seemed to be fairly expensive for what was gifted."

"The way the boquet was prepared was not at par with what I expected…"

"The product was not exactly what I ordered."

"Getting to free gift card to type message & save it was not easy. Also previous order details caused some confusion!"

"I ordered it as surprise gift and it was delivered on time and fruitbasket, flower bouquet with champagne was a best choice and really liked it by my family and made our anniversary occassion a please one. Thanks Ferns N Petal for the lovely service"

"My order is on time. Delivered as what is shown. But my message is not shown or no message is indicated which is the most important."

"In general the transaction and delivery is on time thanks"

"Looks taller and bigger from the picture. Suggest you don't cut the stem so much."

"I am really disappointed and the flower looks so different from why shown online. It’s a cheating, and wasted money!!!!!!!!!!!! Got don’t know what smell and it is super strong, bad experience"

"What a seamless process honestly, and I felt that the transaction was timely updated with e-mails and texts and it was really the best thing I needed for such a short amount of time"

"Very fast delivery! I ordered cake & balloon at night for next day 10-12pm delivery. Recipient received it slightly before 10am. Very pleasant experience"

"Why the size and weight of the cake are not clearly mentioned in the site."

"I am very satisfied with Ferns and Petals and will definitely use your service again. I will happily recommend Ferns N Petals to family and friends."

"Wonderful"

"My customer is happy with my gift to her.. Its great to see how the gift is like when delivered.. Please also if possible pictures can be provided before the gift is out for delivery will be even better so if there is a need to make any changes can also be done"

"First time ordering, very good experience"

"Fast and efficient service, thank you!"

"All good"

"Happy that you were able to redeliver flowers within a quick period."

"Nice flower arrangements and love the colours too.."

"I appreciate being able to easily send a gift to friends in Singapore when I live in Canada."

"Will order in future for more thanks"

"Very prompt in delivering. Good service. Very dependable."

"See you again"

"I hoped that you could take a picture of the items ordered... like the words on cake, the printed card etc... so that customers can have a look at the items again before delivery. I really wanted to see the whole package b4 it was delivered."

"The flowers and cakes are a bit too pricey ."

"My first time ordering and I am very impressed. From ordering and getting delivery updates at all stages. Best experience ever!"

"Good piece of work. Will look for you again when there is need in the future"

"Apart from the selection of flowers ,cakes ,chocolates and soft toys , it will be great to include some 'cute and pretty' diffusers items."

"While the arrangement was v nice, the flowers were not v fresh (probably cos it’s end of day) as some wilted the next day"

"Went very smoothly from order to delivery. Thanks"

"Keep up the good work!"

"Name written on the bday cake was too very small and not even visible. It Looked really bad and very unprofessional. Happy bday stand on the bday cake has got smudged into the cake when it arrived. I had booked the delivery time from 3-5 but the cake was delivered very much early around 11am which was not planned."

"I am impressed on the efficiency of the entire process. It was last minute order but your team managed to deliver. It’s unlike what some of the bad reviews which I saw. The only thing is the cake, taste is dry."

"Great place!"

"Keep it up. And more offee in next booking .. Thanks"

"Flowers arrived in time. Thank you"

"Perhaps there could be an option for selecting different plant to pair with a different cake instead of standard bundles. Maybe more variety of add ons, and general selection of balloons instead of the standard celebrations."

"Excellent"

"Always good service and support when needed"

"From photo, looks like many lilies. However, when arrived, less flowers ..more leaves. The delivery is superb, very efficient"

"Hi dewa here I got really abit shock the bouquet flowers was very small within my hand grip the cake no problem and words written in cake like not really great look like kids hand writing need to improve your service thanks"

"Thanksq for everything"

"When I requested for an edit to a wrong word from my to our, it was not done at all using the HP communication through wassap and no one followed up until the product was delivered. I was disappointed as this is a wreath and the words are displayed to the public."

"Delivery was very fast and the flowers is beautiful and value for money"

"I could not find the size description of the product I ordered. However, fortunately it turn out the way I imagined it would be."

"Good service"

"No improvement needed"

"delivery must be on time as there is schedules."

"Great experience"

"Great job!"

"Could not comment on product as didn’t see the item. But agent Shakshey is excellent, friendly and helpful."