Customer Reviews & Testimonials

"Everything was great"

"This is my second time ordering online from Perth, Western Australia for my bestfriend with Ferns N Petals. I am very happy and satisfied with the product and service. It is exactly how I ordered from the website and it arrived perfectly at the chosen time range. I would highly recommend all my Perth friends to Ferns N Petals."

"Thank you so much for the opportunity to please loved ones at a distance"

"Very good service n fast delivery. My good friend received the gift and give good feedback. THANKS"

"A pleasure to deal with Ferns N Petals."

"Great delivery time"

"Great delivery time."

"I ordered from NSW, Australia and I was very happy with the order for my daughter."

"The lilies did not open - not as beautiful as they looked on the website"

"I will certainly repeat."

"Highly recommended!"

"All work out nicely! Thank you!"

"Paper quality of the card can be improved"

"2nd time ordering. Most impressive. Will order again!"

"Happy with my purchased."

"Balloon deflated two days after delivery"

"Great job"

"First of all, I am quite happy with the ordering process, confirmation follow up, prompt delivery email. Two very important factors failed me. 1) After failing to contact the receiver by phone (but phone was on silent mode), the delivery person did not ring the door bell. Thus failed to deliver on first attempt. 2) The person on the phone I spoke to asked me to contact the delivery person directly!! What an absurd suggestion."

"Great experience, easy, fun reliable... Most importantly, on time!"

"If you could possibly show the designs/options on the add-ons card and on the preview we can see the exact card that the recipient will receive. Coz I thought my message will be on blank card rather than inserted on a pre-printed (message)card. This is a feedback not a complain. All in all I'm satisfied as a first time customer."

"I ordered this from the UK and found you on google. My recipient was delighted with the gift and flowers and sent me through photos which were exactly as shown on your web page. I will definitely use you again"

"The wording on the cake smear , overall is good . Thanks"

"My wife mentioned the smell of the flower is not that nice upon delivery..."

"I admired with Ferns N Petals. Gifts was fresh and exactly the same as how the items was described. On time delivery , very recommended and value for money."

"your response is speedy and prompt. thank you for your service"

"The add on box of chocolates is expensive."

"This is my second order online from Perth, Western Australia for my best friend and I must say I am very happy and pleased with Ferns N Petals. This time I have ordered a birthday cake with a bouquet of roses. The cake looks fresh and it came with complete plastic plates and cutleries. The product I chose was exactly from the website and I couldn’t be more pleased! I am very satisfied and impressed with your service and product. Thank you for making my best friend a happy customer too today. I would highly recommend Ferns N Petals to all my friends here in Perth."

"special thanks to the customer service & delivery team to assist the last minute change request. They are so helpful on this."

"The flowers were an important message to my sister and I'm thankful that Sumit followed through with the order and she finally received it after a week. Thank you for trying and trying, thank you for being courteous and understanding all the way"

"Improve the printing quality"

"Too small the size"

"It was my first time trying out your service & it was very efficient and professional. Thanks"

"Very helpful with good suggestions aid my decision"

"Second time ordering from overseas here. Very satisfied with the products and service. Thank you."

"We should have more combo offers for Birthday Cakes"

"Super good ����"

"Thank you for the wonderful service. Its perfect.. highly recommended. Thank you ��"

"Well done!"

"Great Job in All Area."

"thanks for a smooth delivery"

"Good"

"Very good service! Will definitely come again!"

"un-answered questions are because I was not at the point of delivery...overall, I am happy and satisfied throughout the purchasing process. hugh thanks to fernsnpetals!"

"Actual product is so much smaller than what is shown on the website."

"Nice, friendly and helpful seller. Love your service and product. Thank you for provide so professional service. Me and my wife love it thanks again"

"It was my first time ordering from Ferns N Petals. It was hassle-free and the entire experience was smooth. Would order from Ferns N Petals again. The customer service staff was friendly and helpful. The flowers were spot on. Thanks."

"The durian mouse cake was not up to expectation."

"Seamless , easy to use and will use it again .happy customer!"

"I have ordered flowers twice through this website and I have been extremely happy with the service I received."

"I encountered some issue when i wanted to order online and do payment. However your Customer service staff that I spoke to were very helpful and responsive. And appreciated the 10% discount. Another feedback was that the colors of the balloons were different from the picture, nevertheless it still looks alright... but thought it should be the same as pic then the contrast will be better"

"Great service - will definitely use again!"

"Thanks team for great job, next time my choose is only You"

"I was amazed how quick the response from the company. I realized the delivery address was wrong just few hours before the designated time, I quickly sent an email to correct it, they responded my email instantly and corrected. It’s was a closed call ! Thank you"

"Overall I was very pleased. 2 roses had broken/damaged stems but it was a relatively minor issue. My wife appreciated the gift which was the main thing!"

"Great service , nice flowers!"

"Stay good"

"My order was replicated"

"Service was good"

"good service and on time"

"I've received an sms indicating that the item has been delivered. Then I received another sms that indicates the delivery time frame which was confusing."

"Will definitely use them again :)"

"Very smooth and professional handling of the order, a totally different experience when you engage other delivery services like lalamove or grab. Very well updated on delivery status so I don’t have to worry. Flowers were very fresh and birthday person was so happy to receive it. It’s convenient to buy with a suitable vase as well as add on chocolates or balloons. Very happy that I discovered your shop!"

"Good experience"

"My daughter and son-in-law thought the flower was so beautiful. They were thrilled we remembered their anniversary in such a lovely way.❤️"

"Thanks for making my frd happy and she is soo excited ����"

"If there is more corporate like gift will be better"

"Great service and on time delivery"

"Thank you for another great delivery and service!"

"Great gift ideas."

"Too pricey"

"8 is a good score. Don’t be too hard on yourself"

"Customer service was prompt to email me regarding 3 photos i should attach on the bouquet of flower before delivering out to the receiver. ����"

"I had ordered blue orchids and added on chocs and a plant for my mom’s 80th birthday. She was thrilled with everything. Thank you FnP for having a good selection!"

"Thank you for your excellent service."

"Maybe write clearly the cake flavours n taste under description"

"Thank you so much guys. That was my first time to order something or sending something and you guys did a great job. Keep me updated and order delivered on time plus you listen and answered all my queries. Thank you so much"

"Super service and quite impressed with timing and overall service. Keep up the good work!"

"Keep up the good work and great service. Thank you so much!!"

"No everything was fine will order again when I need too"

"The cake and chocolates less freshness"

"Nicest cake eaten after a long time. It was very fresh and value for money. I will not hesitate to order again"

"My sister loved the flowers n balloons, she was happy to receive the flowers. Will order for future birthdays. Thank you."

"This gift was ordered very late in the evening, and the delivery went off smoothly with no hassle, and I was very impressed."

"Hopefully next time my delivery will be on time as I have paid extra for my desired delivery time. But I am still satisfied with the product I ordered."

"It was a birthday gift and a joyous moment when my mum received it. Thank you."

"Your products a bit expensive"