Customer Reviews & Testimonials

"Very satisfied with the service"

"i'd also like to commend your customer service, they were very helpful"

"Very nice personalized canvas frame. It is very good."

"Everything went well, delivery person called me to inform that the flowers are placed on the shoerack when no one is around which was a very nice gesture. Will continue purchasing in the future"

"I am happy with your service. "

"Order updates were briefly unavailable and displayed incoherent status message which later got corrected, something your team needs to take look at it and fix it. Tha"

"Alls good"

"Order updates were helpful and concise. Delivery person was very friendly and polite."

"The delivery guy is helpful and patient"

"I ordered this item as a Mother's Day gift for my daughter-in-law. She sent me a thank you message as soon as she received the flowers. I guess she appreciated the flowers and the prompt delivery. Thank you for making gift-giving smooth and easy, especially for us who live in different parts of the world."

"I sent flowers and chocolate for my mom since I was overseas. It was easy to order and my mom loved the flowers. "

"I ordered flowers with very short notice and it was delivered on time and it was reasonable for express delivery. The quality of flowers was exactly as described. These two qualities are important as a customer."

"Overall I liked this flower shop. Made it easier! And most importantly made my love ones happy!"

"Great job, thank you!"

"Everything is nice and presentable my cousin really like the flowers and the cakes specially the message on the card. Thank you"

"Fantastic ser"

"Good job "

"Easy and convenience. Is my first time. "

"The support team helped me to update the address on the same day of the delivery. Thank you!!!!"

"Thank you for updating me with photos on the delivered item."

"Keep up the good products & services"

"Love all of the above mentioned. The product packaging is much better than the picture shown when received. Please maintain the quality & service. Will consider for future order - thank you!"

"Staff taking order was helpful & efficient."

"Delivered on time. Happy with service"

"All good!����"

"The bouquet is for my sister�s birthday, she loved it. Excellent job Ferns N Petals! Thank you "

"I write the message more in the card , but written half way only , anyway it�s ok , all good , really a good surprise gift"

"Everything was excellent. Quick service. Perfect bouquet, lovely, fresh flowers. Even when there was a slight glitch in the delivery, it was resolved asap. "

"Should have given candles if customer order cake :)"

"Arrived within the time chosen. The delivery staff were friendly & approachable. The quality of the product were very good. "

"Your customer service support is prompt and helpful. This is important as we do have delivery that may not be "standard" delivery."

"Easy tracking system. keep you up to date "

"Top notch as always. "

"Excellent customer support. Thank you. Quality and presentation of gift was also great and delivery always on schedule."

"Very satisfied. "

"Appreciate your product quality and customer service. "

"Excellent and patient customer service."

"Ordered 5 bouquets for a special event at the Carlton Hotel on 17 May 2025. While there were some initial hiccups with communication and needing to follow up multiple times, I�m very thankful to Pragya for resolving everything smoothly. She was helpful, responsive, and ensured the flowers were delivered on time and beautifully wrapped, just as requested. The bouquets looked elegant and cohesive, perfect for the occasion. Grateful for the effort and professionalism�thank you, FNP team! "

"I like that driver calls me 20mins before teaching. Delivery guy was friendly and patient. "

"was very impress with the delivery of the wreath and also the customer service support that was given during my order. "

"Delivery also every time on spot. flowers very fresh and very good quality, my friend was very ha"

"Keep up the good service! "

"Great products and customer service with good offers "

"Customer support resolution was helpful as well. "

"Really good service and fast response time for my last minute request with fast delivery. "

"Excellent product quality. Better than what I expected. Packaging was also very good. "

"Thanks you so much "

"I am happy that your Get Well Soon is back! Keep it up!"

"greatly appreciate with the balloons that was provided. Real surprise to my helper. It was her birthday. Thank you"

"it was really easy ordering flowers on your portal with clear images. The product delivered also matched the images on your portal wen ordering. "

"Love it....thank you Fern N Petals...affordable and lovely ������"

"EXCELLENT SERVICE, THANK YOU"

"Unexpected the delivery was very fast. Keep up the good timing �� "

"Excellent service."

"all of the bove"

"Almost punctual in delivery. Pricing is affordable. "

"I love your service and products. "

"Very reliable and prompt. Quality of flowers tip top. Will recommend to all my family friends."

"Fantabulous from start till end!"

"Delivery person contacted me to give feedback on bouquet sent to recipient. He ensured that the order will be received promptly & safely!"

"On time delivery and prompt updates of delivery status. good job!"

"Delivery on time "

"Other than the convenient delivery options, I really appreciate the product "

"I live in USA and always very happy with the orders and appreciate the great service"

"Great customer service, gave me a discount as well for returning business. The bouquet was beautiful with fresh lilies and roses, smells so a"

"��After delivery�s call service "

"I love your products as well. The flowers I ordered for my sister�s special birthday was very beautiful. She loved it. There was a cake as well but at the time I spoke to her, she hasn�t eaten it. This is the second time I�ve ordered from your company. I�m very satisfied with everything."

"Prompt gifting service , ease of placing an order , beautifully wrapped gifts , order status updated to keep us informed . So a big thumbs up to the FNP team . "

"That's was very great ���������������� delivered on time����my first time to order,I'm happy for your good services,will ordered again in future,have a nice day,"

"Very good and fresh tulips"

"My wife loved the flowers! Very responsive and easy to transact with"

"Awesome n beautiful"

"Appreciate the quick help for ordering, with allergy condition of the recipient."

"Delivery was smooth. Packaging are awesome. Affordable. Will definitely purchase more for upcoming birthdays. "

"I like it ��"

"The customer service gentleman serving me was excellent. A delight to deal with "

"This is the first time I have ordered flowers in Singapore and I was very impressed with the photo of the flowers, the gift recipient sent me. I am located in Australia. It was so easy to order the flowers online and i loved getting the updates as to the delivery. Thank you for making this so easy."

"Love the same day and next day delivery options. Price is reasonable Positive feedback from my friends on the flowers received. "

"I use your service regularly and every time you deliver top quality service and the flowers are amazing. Thank you and I look forward to ordering from you again in the near future. Peter"

"Thanks for the awesome hardwork. You guys are rock!!!! Keep it going "

"I love how the gifts arrives on time and my husband was so surprise and love the gift! The gifts are wrapped nicely and are shown just like in the pictures! Will definitely ordered it again. Its also very efficient if you�re looking for gifts last minute!"

"Everything was great. My girlfriend loved the flowers :) "

"Everything was great, from options to pick to purchase, to delivery and to prompt for feedback. Thanks"

"All the above.. no concern all good"

"I am satisfied with the gifts"

"Flower fresh Pretty arrangement"

"Everything was excellent, quality, delivery staff and time. Very happy with ser"

"The recipient n guest love the cake,"

"need to send pictures to customer when the product ready, and when the product received. "

"I am very pleased with your excellent service, thank you."

"You guys are consistent and reliable "

"Thank you for the prompt delivery. fnp never fails ���� "

"Excellent product and customer support services!"

"Very pleased that the helpline was easy to reach. I was able to reach a customer support person to make an amendment to a name that was mis spelt!"

"Thank u so much for being there."

"all of the above"

"Last minute order and they made it on time to the recepient."

"Very fast delivery and even tho i wasnt home, the delivery person called me and put it gently right at my door! Very very good service!"

"Thanx for delivering the items"

"am happy with your service and i managed to get the delivery date changed on time."

"Very nice flower arrangement, colours of the orchids are very vibrant and attractiv. Look and smell fresh too. "

"Able to deliver within the day of request. "

"This is the first time I've used fnp and I'm very happy with it. Will definitely use it again. Plus the customer support was very good. 3 cheers to customer support staff Priyanshi."

"Delivered on time, and we love the floral arrangement! Thank you. �� "

"The flower and items were fresh and same as given in the photo. Thank you"

"Excellent service and prompt delivery. Would definitely recommend. Everything was perfect. "

"Fast response from customer service ��and all is good from ordering to delivery "

"It wasn�t just the product quality that made me choose this�it was everything! Huge thanks to Jojo for sending my orders right on time�� and to Ana and Rahul from customer service for the delivery updates on WhatsApp. My wife was super happy with the tulips and the cushion!�� Michael and Anamel"

"Appreciate efficient timely de"

"Perfect gift place for urgent delivery!"

"Some petals were slightly yellow"

"Everything is good starting from ordering to delivery completed. Excellent service "

"Thank you for getting the gift delivered as promised. You helped us make our son's day."

"Product is simple and on time quality is also good!"

"Quick response and suited for my needs."

"We�re happy with the standard delivery cost. But, at the final check out additional of SGD2.00 appears as platform fee??!! It is very small fee but can you make it as transparent as all fees from the start. Overall, your total price is very good value to others anyway. So, definitely using your service again for family & friends on different occasions. Thanks"

"Extremely happy with the whole process. I booked online from Australia and everything was perfect. Thankyou "

"very speedy delivery"

"Within a short order placement, product delivered early & beautiful, better than picture. CS also very helpful with updates & queries. Highly Recommended "

"Great service and product! My go-to for gifts. "

"Very fast service! Will recommend :)"

"Provide customers a satisfied service. Also the products ordered such as flowers, cakes and chocolates are fresh and nicely packed. Thank you so much��"

"Beautiful flowers, value for money."

"The daughter is very happy with the flowers."

"probably a combination of the 1st 5 points - thanks and the website helped"

"Wide range of products to choose from for every occasion! Tailored messages to choose from. Quick delivery too! Great service and constant updates. I'm really amazed by this!"

"ALL OF THE ABOVE! Very efficient and the bouquet received by the stipulated timing. Delivery person called 'receiver' up before arriving. Great service by FNP overall!"

"Everything was fine. Delivery was much earlier than expected. Flowers are so fresh that my wife likes it very much. Packaging is very neat and tidy. Thanks FNP for everything. It made my day special."

"Im impressed with the flowers n cake you all do its affordable n suits the occasion like birthday n all very good.Thanks alot"

"Awesome. Tq"

"thanks for the update and delivering on time. cheers"

"Good delivery service! Will deal again in thr future"

"Easy to purchase from aus"

"Well done! Thanks to all the hard working workers for their wonderful job!"

"My parents really loves the flower n decor "

"delivery was on time, the flowers looks really beautiful. will for sure place an order in the future !"

"Some roses were not so fresh"

"The quality of flower and value for money makes it worth it"

"Wonderful customer service. Trustworthy and will sure support FNP!!"

"Great and prompt service! Thank you!"

"Very happy with how everything went.. from ordering to the time sent.. great service n delivery made on time.. flowers were amazing n even did extra with the fragrance in the packet tied to the flower.. impressed n happy with overall"

"Product Quality, Delivery Date & Time, order status updates and fast response even on weekend via Whatsapp."

"The support staff who processed my order using whatsapp was excellent"

"Helped to change delivery timing and add on the msgs which I missed to add."

"Friendly and kind �� "

"Product exceeds whats on the photo and it's nicely wrapped and presented as well."

"As I am in the UK and sending these flowers to my daughter in law in Singapore it was important to have the order status updates. I have used your service before, so I know I can rely on your product quality. Thank you!"

"Great delivery timing! Nice flowers & baloon! Mother in law happy means everyone is happy!!"

"Thank you FnP for your service and su"

"Just Fantastic !"

"FNP provides excellent services, and also for delivery date and time."

"Good to know when the gift is delivered."

"The order process was really quick, simple and straight forward! Loved the variety for us even though it's a last minute delivery. There was a selection for "Surprise the recipient" which was nice! the delivery man called me (sender) before delivered to recipient, 100% recommend"

"Excellent service. "

"Thanks for the best service You deliver the love and emotions thanks fnp"

"Awesome and Tq"

"I select Product quality, packaging, delivery date & time. Should have allowed us to select more then one as the service is excellent.. ����"

"i was happy when i ordered for a bouquet and cake set but there was an anniversary ballon that came with the gift.. Thanks."

"Service been good and efficient"

"keep up the good work"

"Awesome"

"Excellent - well done ! Great service. "

"Appreciate the team support in making necessary amendments and the timely update of delivery status."

"The delivery is super fast! And I was kept updated of the delivery status too. "

"Although it's a on the day order. Fnp is able to get my photos done up on the day itself to attached to the bottle of wine. I was surprised and delighted as my wife was happy with the bundle of gifts. Thank you so much for being efficient and on time. Will definitely recommend your service to my close friends. "

"Good job. Thank you. Will repeat my order again "

"NiL. All is good!"

"Everything written above was excellent.Reliable seller to find for last minute surprises. Kudos to your bus"

"Thank you for the beautiful flowers!"

"Beautiful yellow tulips. Love it. Thank you for timely delivery."

"I ordered online and didn�t see the actual product,so I can�t give a review ."

"all good. the follow-up emails were a bit too much though."

"Reliable and trusted prompt response and delivery service! "

"Thank you for the super fast delivery and quality products."

"Fast and hassle free purchase "

"Your flowers are fresh and beautifully arranged. Delivery timming is also on timming. I really appreciate it. Thank you so much."

"Last minute which reaches on time before my wife left hime"

"My friend loved the flowers delivered to her! Thank you for your great service"

"Was amazing to get something delivered at a short notice. Not easy to find such services. Thank you "

"Service was very prompt and good. Even before i placed order, they were already readily available to assist. Thank you! My first order was a breeze and flower standee was so nice and of quality. "

"Awesome"

"Very impress with the customer service, very patience answering all my queries and customer oriented. Delivered punctually within chosen time slot. Flower colour look bright and smell fresh. Definitely will recommend and buy again."

"It�s my 3rd time, It�s very reasonable price, good product what you see is what you get:) Highly recommended to those who don�t have time to find gifts. Easy and they deliver well. They pack properly and have free gift cards. "

"fast response. Well done"

"I was very impressed with the staff who helped reschedule the delivery date of my order. My friend was very happy with her birthday gift. I have ordered numerous times from you. Keep up the good service. "

"Very good customer service"

"love that the delivery was prompt. Thanks. My friend loved the bouquet "

"I always observe your delivery is very late . Like I choose between 6 to 8 pm and I paid additional delivery amount . But it was delivered at 7Plus . I always think why can�t the service be like your call us to check if can be delivered early. The rest is beautiful. Thank you . Are you able to see if I am your member because it is not recog"

"Please keep up with the good services "

"Super fresh flowers! At that price, I would say it is an absolute steal! :)"

"This is the 3rd time I�m sending this type of flowers but the discount and delivery charges were disa"

"Also like order status updates and delivery date & time"

"Thank you so much for arranging these flowers for us. It was at the last minute but you delivered it and well. It's sometimes hard to get a feel for how big or small the item is online - when I saw the arrangement at Sarah's place, I loved the quality of flowers used and the presentation but would've gone bigger. So, perhaps having a picture of someone carrying the flowers on the website may help us gauge. Overall, I was very happy though - the flowers got there before we did and also, they looked so beautiful. Thanks so much."

"Aina on WA support was very helpful and guided on closing the order. The status update on delivery is also prompt. Thanks for a great service!"

"Our tenants loved the fruit basket.. thank you"

"The arrangement was very similar to the sample. Very nice antique-looking mini chest. But I was disappointed that I didn�t get a reply when I wrote to ask if I could change the message on the gift card."

"And also delivery timing, gift message superb..much satisfied with your service."

"Good quality with reasonable pricing. The variety of choices helps one to find an ideal gift. "

"The number of flowers were more than I expected. The order mentioned 23 stems but it was 50+ buds of pretty Austin roses that came, delivered on time in a bouquet. Lovely products and good service, will order again with FNP for sure!"

"All of the above. The smooth purchasing experience was easy and hassle-free"

"easy to order, flowers are quality and delivery person was very prompt and friendly with making calls to ensure. Website provide many selections and flowers delivered was the same as per chosen (No short change). Will continue to support for sure! Thank you once again!"

"I ordered same day delivery and it arrived on time and the quality of the flowers was excellent! "

"Rohit had been helpful to my request. Price is reasonable. Thank you."

"The customer service was really good. The delivery and promptly done. "

"We needed to buy a farewell gift to a colleague, last minute. Everyone agreed on bouquet of flowers. Searched online and saw FNP.sg with a same day delivery. Delivery guy called me as requested and delivered the flowers with care. Received the flowers and everyone was in awe with the decorations and fresh flower's smell. Thank you for the service. ��"

"Easy to purchase and send from abroad"

"Thanks for sending the flowers within the period stated. Product was wonderful too! "

"easy to arrange without fuss or hassle"

"excellent exp"

"My flowers were delivered with the order sheet stating product name and who ordered it. The receiver should only see a greeting card and nothing else. Please change this practice. Thanks "

"On time delivery."

"Roses were of good quality and my sister loved the arrangement. Thank you!"

"I have used your flower delivery service consistently for the last 3 years, and deliveries are always timely, and the products are always high-quality and good. I really appreciate your service, thank you so much, and I'll be back to order more when the occasion calls for it! Thank you for your continuous support and hard work!"

"I am very happy and satisfied with whole bouquet layout and arrangement. And the delivery is on time too. "

"More option to select the design of the graduation bear "

"My friend was so happy to receive my gift. The delivery man is so sweet, he called my friend but dint reveal it�s a gift and took the extra effort to deliver. There were constant updates on email and texts for me. I�m very happy I choose FNP Singapore. Thank you so much!"

"My mum was so so delighted to receive the bouquet of roses, her favourite colours. I live here in Australia so that made my day to be able to organise this gorgeous present for her birthday. People in this company are so sweet and helpful. Thank you so much . Judy x"

"good to good "

"I had a wonderful experience with FnP! On the day of delivery, I realized I had given the wrong address of my recipient. I quickly contacted the company, and although the flowers were already out for delivery, the staff responded promptly and managed to redirect the flower gift to the correct address. Thanks to their swift action, the flowers reached my doctor friend and her team of nurses and staff without a hitch and brought joy to everyone! I�m grateful to FnP team for their professionalism. Highly recommend FnP for their beautiful flowers and more than that, their outstanding customer service! Thank you! "

"Good quality and beau"

"Customer Support was another I liked. Would like to mention staff Rahul who did a great assist & follow up."

"Thank you so much for the timely delivery! We weren�t expecting so many flowers. Appreciate the pricing and quality of your products. Will definitely come back. "

"Whoever helped to deliver was very sweet and accomodating, thank you for her efforts!"

"The delivery was done exactly as scheduled and the gifts were exactly as ordered. Very happy with the service. "

"Everything is perfect."

"the flower came nicely packaged and on time within the chosen time slot. "

"Always can count on your company for urgent request. The flowers are beautiful and affordable and definitely arrived at the needed timing. Good job on your process and to your team commitment. "

"All as above ty for ur fast delivery n customers Please much ap"

"Please provide a decent carrier or bag when delivering the order. Thank you."

"Flexible timing that caters to our choices"

"I really am impressed with the prompt service and the constant updates throughout waiting for the product. You really get what you order. I will definitely be sending something through this company soon again. I was able to do all of this all the way from Taiwan. Well done!"

"Ystday I hv done a mistake yhat I didn't check the delivery address when they called me saying that they already arrived i was very shock that the address was sent wrongly. I say sorry to the rider after that I called to change the address at that time i hope they can send to the right address and they called me back to re confirm the address and there is no extra charges for that . I am very thankful for your help. Thank you so much for your time "

"My daughter was very pleased with the presentation of her birthday gift. Thank you so much."

"To be prompt on delivery time and also the cake arrived in a slightly distorted manner "

"That's a sweet intention � wanting to surprise your wife with flowers just because, not tied to a special occasion. It sounds like she genuinely appreciates flowers, but she's also sharp enough to find out details like the price, which can spoil the surprise."

"May be more attractive in the gift message decoration. Thank you. "

"Easy & Great online experience to order from outside of Singapore. Loved the email status updates. Delivery was abit earlier which was great! I would highly recommend your company. Thank you for making this a problem free experience. "

"The website is extremely easy to use and service was impeccable with delivery very quick."

"Everything about FNP is extremely GOOD!!! Appreciate it very very much!!!! "

"The whole package was perfect from order to delivery! Thanks a lot!"

"This is my 1st time ordering from you. My friend has a very good feedback on the gift that she had received. I am impressed with the quality of the product."

"Proactive customer support to call me and helped me place orders. Prompt delivery. Will buy again"

"Very good service, helpful staff and good quality"

"thank you so much !!"

"Brilliant packaging , fantastic custom support, huge choice of product,, great delivery time availability.. "

"User friendly website and same day delivery provided�well done!"

"Delivery staff was courteous and very friendly. Also, not forgetting the quality and prompt delivery of the flowers and cake. Thank you. "

"The prompt fulfilment process is a great aspect of your business. As I ordered the flowers from Sydney, the recipient sent a photo of the floral arrangement to me and I thought it looked as good as the sample depicted in the online catalogue. As a first-time customer, I am satisfied and will use your company again."

"The roses were really "alive" and ot was very much better than I expected. What a lovely surprise & my Wife LOVED IT!! MANY TKS.������ "

"Oustanding"

"All the above "

"Happy with the service. I had ordered several times from FNP n pleased with the customer service provided. "

"Delivery was quick! Love the items, do more discounts so we can gift more!"

"Prompt delivery and ability to manage within short notice order"

"FNP never fails to surprise me with their wonderful service! To me, good service is everything, and once again, FNP delivered, literally and figuratively. Thank you for accommodating my special request so smoothly. A special shoutout to Pragya for the excellent support. It�s always a pleasure ordering from FNP. You make gifting effortless and joyful!"

"No issue. All went well. Thank you. "

"I salute Ayushi for her sincere, warm and solution solving customer service. As mentioned to her your order platform must be upgraded and do not have hidden cost like platform service fee. I suggest you include your normal delivery cost within the flower cost too. "

"The delivery guy is very polite and on time. He also handled the item very carefully."

"Ordered a wreath to be delivered to a funeral. Driver couldn�t find it so called me. That�s good, but I had to call the bereaved to reconfirm location, which wasn�t really appropriate tbh, then eventually driver called back to say it�s been delivered to the exact same address I gave. He should have been more thorough in finding the place before calling. "

"The gift reached to destination earlier than expected. And I was told the Flower were very very fresh! "

"Excellent service "

"Always perfect and on time "

"I really appreciated the team accommodating my request to not have any eucalyptus leaves as part of the bouquet! "

"All above are great love to shop here but suggestions of have some products middle price range will be more beneficial all customers."

"Prompt and efficient service. "

"Flowers came on time despite only ordering 10 hours prior! The delivery guy was also very friendly :)"

"On time and quality was good ! "

"From application to purchase and payment, all went smoothly. So no other comment from me. Thank you."

"I am happy with what I see and I get exactly that! "

"Definitely will order again thank you"

"Really top! Ellen Smink (the proud grandmum in the Netherlands)"

"So far so good"

"All from above .. good quality .. nice gift massage .. update status .. delivery was fast n on time .. my order was very last min . Wats apps was very prompt... Thumbs up !"

"Great service. Delivered as promised within the "

"Delivery was sport on and my staff loved the flower bouquet with chocolates in it - It was a great gift from me to her. "

"Range of delivery dates and time"

"Great service and help! Efficient even when I ordered last min"

"very punctual"

"I had to change the date of the order and this was done with no problem. Apparently the flowers and cake were beautiful and my son and daughter in law love them. Thank you."

"This is my first time ordering in fnp. I was ordering from India to my husband in Singapore. I had difficulty in payment initially as the page was directed to Fnp singapore. Thanks to the customer support service they helped me with the issue within few minutes. The quality , packaging, message card and the date and time of delivery were all perfect. Really happy with the service. "

"Great product fresh flowers Great delivery service always on time "

"No candles but flower placements is very nice. "

"The experience was pleasant and the recipient was happy with the product. Thank you!"

"The message card was empty. Greetings message was sent together with the order. When the cake was delivered, the card only indicate Recipient name - without our greeting message. Even if there is a system glitch, someone should call & inform me of the missing messahe"

"I wanna say highly recommended ! I�m satisfied with the service and product quality! "

"All good. I'm happy with my order"

"Quick delivery, item presentation as per advertised "

"Like the flower arrangements and the delivery was fast"

"Thank tou"

"I ordered the flower in the afternoon and yet they were able to deliver the lovely flowers in the same day before 8 PM. The flowers were fresh and the design was perfect. Will certainly buy from them again. "

"Fern n Petal's customer support really outstanding. They accommodate my request and kindly assist to change the condolence card which has typo to the recipient, although the flower has sent out the day before. I will continue to support them. Well done. I am a happy customer. "

"Fantastic customer support who reached out to me via message to help me, and offered discount to me too. The item delivered looks better than I expected and recipient was happy. I am happy with the service and quality of item, so I ordered another one for someone else the next day. Thank you! "

"The product is exactly what is expected and sometimes exceeds it. "

"Beautiful flowers - I was very "

"-Beautiful flowers -Value for money -Offer more than intended when necessary -Good service, will check if you receive your order -Prompt/Timely Delivery "

"Actually, I feel very satisfied with most of the above options, except for Delivery staff behaviour, which I don't have a 1st hand experience, though I haven't receive any negative feedback from any of my recipients. I chose Product quality because throughout so many orders, FNP has stayed consistent with the quality & so far, my orders are almost 100% of what is advertised (based on images provided by my recipients). FNP is really a great florist with a superb range of selection & I will continue to order from you guys! Thank you for providing such a great service! ������"

"I love the overall experience even though all the orders were for my friends as surprises "

"Very convenient to order online and can specify delivery time. "

"Thank you for everything!"

"The best baby gift basket �� I have gotten! The overall packaging and flower arrangement is so beautiful "

"Can improve more variety of products"

"Fresh flowers and super timely on delivery Ordered at 3pm n well delivered at 6pm within same day"

"Excellent customer service . Fast delivery . Thank you . "

"Item was delivered but I received repeated msg that the item is on the way."

"Please continue with your good job! I like it that the buyers are kept updated about the status of delivery. Your prices are reasonable too! "

"I would certainly order from you guys again as the quality of the product was immaculate!"

"Punctual. Good quality product"

"Very efficient and Friendly customer supp"

"Customers shd be given option to write their own message in the greeting card with restriction to max. no. of words allowed"

"Also liked your customer support and most other items on the list above. Find your company dependable. "

"The flower is nicr"

"First Delivery attempt failed but they went back and delivered. The products are amazing quality and customer service is great too!"

"Keep up the good work"

"I celebrate my friend's shop anniversary, I decided to order a flower stand from FNP, and I'm delighted with the experience. The flower arrangement was exceptionally well-designed, boasting a modern aesthetic that perfectly suited the occasion. Beyond the visual appeal, I was pleasantly surprised by the value; the price point was quite reasonable considering the quality of the flowers and the artistry of the design. I would certainly recommend FNP based on this positive experience."

"Easy to order and fast delivery. Quality of flowers is there. Like the tracking n status update too. Overall a seamless experience! "

"Fast efficient and reliable service! "

"EVERYTHING! From the swift customer service and support resolution to product quality, to packaging, to order status updates... I love FNP! "

"Delivered promptly and well received."

"No comments for improvement. Customer support was excellent in quickly supporting me when they realized that my order was not completed. However, the staff said that they will give me a discount and I didn't receive one -probably a miscommunication on my part. Thank you. "

"Appreciate that the customer service support was still available when I realized I inserted the wrong delivery address at the late night (~1120pm SGT) before the delivery day (the next morning between 8-10am). The customer support agent and team were able to take down my right address and assured me that they'll still deliver the next morning the same time at the right address. Thanks for the great support! Also, the flowers (red & pink roses combo) were nice and assembled as per the catalogue pic. That's a big plus too, even from my girlfriend :) Appreciate it overall."

"The flowers are nice and packaging is nice as well.Delivery very fast"

"Able to accommodate special request."

"The delivery timing was up to 10pm, but arrived at 8.30pm, so it was a pleasant surprise that was not too late for the recipient. "

"The delivery arrived last minute and you call it express delivery?"

"Everything was good, and on time. I loved the service and resolution ingot fornmy queries "

"Delivery date and timing, appearance but gift message card should be vet through for typo. "

"Felt the package was smaller than expected, but still worth it!"

"All went well thank you"

"Everything is perfect because of Rahul and a girl with cell phone no "

"Flowers came so beautiful and on time. The teddy was done so beautiful too! Such quality!! "

"Overall, good experience. Will order again."

"Speed n efficiency of flower arrangement n delivery"

"Very efficient as always. Keeping customers updated regarding delivery eases our mind that our gifts will always arrive promptly. Thank you for bringing joy to your clients. Till my next orders. God Bless and all the best to Ferns N Petals!!!"

"Excellent service and truly fresh flowers. Packaging is too beautiful. Thank you"

"Reliable! from the UX online, price, reliability, modernity in styles and delivery. Excellent! Would you happen to have a membership or like a FFP for airlines?"

"I was very impressed with the speed of how fast my order was delivered! My mother's flowers and cake came within an hour after I ordered it."

"Well good service and delivery and love by reci"

"customer support is very helpful and resolved my problem immediately."

"Awesome graduation bouquet and speedy delivery. Thumbs up!"

"I like the quality of service it provides after sales, how it updates for the delivery schedule and how the products have been delivered."

"Keep up with the great service. I am a repeat customer. Would love if there were more cupcakes in the bundles. "

"Awesome"

"Extremely quick and friendly delivery. Flowers and packaging are of good quality. App is very easy to use, but I have one suggestion. If you have several items in the cart to choose from (to shortlist), then it would be nice if it was possible to open individual items from there to make a final decision."

"Definitely rare to be able to find such fresh Iris bouquet delivered within 24hrs...a miracle beyond our belief as it is for a very memorable occasion that can never be repeated ever. Thanks! It goes beyond words of appreciation."

"Same day delivery, very fast"

"Easy to order and staff assisting to order was very helpful. Delivery slots were good. Order was delivered on time as well. Overall a good expe"

"Very quick, very prompt delivery. Flowers were packaged very well! Delivery person was also very responsible - gave me a call to anticipate his arrival"

"All good"

"Very nice presentation, and delivered in a timely manner. "

"It was delivered on time and the workmanship on the final product was very well done. Thank you."

"I like the flexibility that provided. Thank you very much."

"Very helpful and effi"

"Prompt delivery date and time is also very important for comforting of family members of the Deceased. Thank you!"

"The products are as advertised. Totally beautiful �� "

"1101905 I contacted you by email earlier because the flowers hadn't arrived as stated. The concierge at the residence has taken total responsibility and apologised to Layla for just putting the flowers to one side. The flowers look lovely, thank you Ian Gill "

"The staff taking order is very attentive."

"I opened the packaging today to transfer to a vase. However, moat of the outside ring of flowers were broken because the taping was too tight"

"Fantastic product and quality. I would say pricing is on the higher side"

"Great price, excellent products, prompt customer service"

"All of the above, maybe need to advise driver sometimes they do not knwmownwhqt to do. "

"Delivery man arrived on time, and the flowers were amazing!"

"All good though a little confused we received text msg stat order delivered at 3.48pm followed by another msg at that delivery at 4.20pm that delivery is scheduled for 4 to 7pm that day. "

"I want to be able to select more option, next time allow for multiple selection? I wanted to also commend on the quality of the balloons and flowers, the recipient loved it"

"Great bouquet! Delivery was done on time as requested; bouquet is as per what was shown in the website. Even gave some kind of additive to use when placing the flower in a vase. First time ordering for them but definitely will not be my last! "

"Thanks for our order update and delivery "

"Fast and easy to order. Quality of flowers were good too and this is my 4th time ordering with FnP."

"The recipient was extremely happy of the flowers she received."

"The selection of gift is good. The delivery timing is very prompt."

"I was surprised the champagne was so small in the photo when ordering it looked full size and for the cost I did expect it ! Delivery was great and on time "

"The delivery personnel was extremely kind and willingly assisted in ensuring the flowers arrived on time. "

"Delivery was efficient and prompt. Will order again. "

"So far good n prompt customer services rendered in my repeat orders. Just a feedback, it be even better if F n P can send a pix of the final product going to the recepient including the message on the card. Thank you!"

"Very prompt delivery as I ordered late in the day. My sister was very happy with the quality! Thank you"

"i was able to successfully send this birthday present to the recipient in singapore all the way from the USA. it was easy and i loved the selection of products on all different price ranges. thank you!"

"I�m overseas and to see the product quality and to receive order status updates was very helpful. Great service and will definitely use you guys again and recommend to others."

"As usual, the product quality is impeccable! Highly recommended!"

"punctual order with very nice arrangements! i ordered two bouquets, 1. Flowing Red Roses Bouquet and 2. Tempting Chocolates Mini Bouquet. the second one was fine and came with the card :D but the first one had clear dark wilted edges on the petals on all the roses, and didn't have the card :( i understand if it wasn't meant to come with a card in the first place, but in that case the order page shouldn't have provided that option. thank you for taking the time to make this and the speedy delivery!"

"The customer support was fantastic. I had placed an order to send a bouquet and balloons on 25 July to my friend. I did not realise that she had moved just one week earlier. hence, the house was vacant. Customer support helped to re arrange the delivery within the same day at a later timing! needless to say, they went out of their way to ensure that the birthday gal got her flowers on her birthday! Thank you so much!"

"i was surprised at how quickly the company processed the order to delivery. I ordered a get well basket foe a family member in Singapore and I am in the US. Time from order in the US to delivery in Singapore was under 4 hours! impressive�"

"Flowers were delivered on time even though I only ordered 4 hours before. And I truly appreciate the delivery staff for double-checking the address and making sure everything arrived perfectly. Thank you for your professionalism. "

"Bouquet should have blooms of mix maturity ie some that are opening and some that are still closed so the bouquet will last longer. The bouquet we received has most of the blooms already opened and they look messy!"

"Efficient and fast delivery sure to recommend you to my friends"

"Able to meet request for delivery the next say. Thank you. "

"I want to commend the delivery staff, Samuel. He took the trouble to deliver the item to my home which is near to recepient's home as there was no one in at time of delivery. Good job !"

"appreciate that you deliver the flower before end of the day."

"Love the arrangement and packaging Will buy again ."

"I accidentally put in the wrong address for my recent order. Called in and customer service rendered was very prompt and immediately rectify my mistake. Will not hesitate to come back to order and highly recommended to all. Thank you Mahima for the quick service.. "

"Will order again"

"Flowers well design and pack,quality excellent . Delivery and time thumbs up"

"Awesome"

"Flowers were fresh and cake was delicious!"

"Awesome"

"Lovely arrangement, nicer flowers and more artistic arrangement than many typical wake flowers. Delivered fast and looked long-lasting! "

"Aside from express delivery, I also like the packaging and the product quality."

"I�ve ordered flowers with FNP twice now and both times I wasn�t disappointed, thank you so much for the service :)"

"The bouquet and cake were well packed and came in perfect condition."

"Appreciate the event date reminder, promotion code & the service rendered. Thank you."

"I'm amazed with the customer service as I had to change mobile number and delivery time after placing the order. The team was very responsive and helpful. I'd definitely recommend it."

"Everything is good"

"Good n excellent service"

"Promptly update the delivery time is great! Customer support also good. Will buy again."

"I loved everything about the service. I really appreciated the discount too and I appreciate that flowers were delivered in a timely fashion. My mom was really happy with it. My aunts were too. "

"I happy order flower gifts fast 3 hrs .thank you so much .great fnp "

"Thank you for organizing flower arrangement and delivery so quickly within so short notice . Much appreciated !"

"Smooth and fuss-free, thank you!"

"Excellent service and Product"

"I am ordering from Indonesia but the system and on time delivery is superb"

"The FM radio and flowers were beautiful and value for money."

"It was really great and helpful that you managed to rearrange last minute delivery location change request from me. Thanks a lot! "

"Everything was top notch from customer service to item delivery. ���� thumbs up"

"I am vey pleased with service- reliable delivery. Thank you "

"Very good! Very fast and quality flowers! Good for the price"

"Nice design of the flowers. Timely as well for same day delivery."

"Good decor and arrangement Good follow up with phone call"

"Appreciate their willingness to give discount. V prompt n gd delivery status update. "

"Great service - thank you!"

"Keep up the good work"

"The recipient was very happy with the flower arrangement. The expression was "very very nice"! Thank you."

"Emailed and ordered from England, delivered as promised on time and flowers looked wonderful! Thank you"

"This is my first time......very happy......specially my wife.....awesome"

"Love it. Thanks ��"

"Nice flowers and affordable! Came in time. Thank u"

"Deliveryman was very kind and resourceful to find the recipient/patient's ward and have the flowers delivered besides having difficulties with the hospital's security. Thank you!! Additionally, customer support was very kind to give a voucher although the call is a little too prompt to my liking. But... gets the job and order done asap."

"Love the service and varieties of selections !"

"Customer support is good too"

"Very prompt , good quality goods and also keep you updated!"

"The roses were really fresh"

"Thank you so much... my wife was so surprised n really love it alot... Thank u once again for making her eve of birthday so special �� highly recommend ��"

"Well done ! Keep it up . The flowers I ordered was delivered before time and every step of delivery was messaged to me. "

"First time ordering from FNP. I�m so delighted and impressed with the delivery punctuality, product quality and sample wishes. Surely, will order again in the future. Good job FNP! "

"Continuous order status updates and prompt delivery."

"Was very pleased with the variety of gift options but what was the most appealing was the immediacy of the availability and delivery. Great for last minute gift ideas which happen often"

"Really beautiful presentation of flowers - thank you."

"Thank you for assisting me from Adelaide to get the flower bouquet and balloon to my daughter for her birthday today! So grateful! Basia J"

"Excellent quality and delivery time was also excellent "

"Customer service and support is outstanding too"

"Appreciate the fast turnaround time from order to delivery. The status updates were timely & assuring. Thank you! "

"Very prompt and ensure customer�s order process is smooth from start to end. Thank you! "

"I feel happy to make and order everything perfect thank to FNP"

"Love everything provided by FNP!"

"2 thumbs up to Aina for her kind assistance in placing the order. Flowers were fresh and nicely prepared. Thank you so much and am a repeat customer."

"Our team member was very happy with her flowers"

"I dont think it's fair to only tick one box as the service and trust I have in your company is worth so much more , to me but the flowers are always beautiful and my wife loves them so that's what's important as they are for her and her happiness and you have not let me or her down yet :) "

"The flowers were so fresh and beautiful arranged. The cake was delicious !"

"Thanks for making it possible. Delivery and quality perfect and on time!"

"I am pleased with the commitment in terms of time of delivery. "

"Prompt service "

"Amazing service, everything was delivered in perfect condition!"

"Prompt and polite customer support. Flowers are nice . "

"It was really easy talking to someone to finish my order. The note I requested was missing but it was all good cause the packaging (plus a balloon) was so nice. Thanks so much. "

"Grateful for wonderful customer support from Pragya on a Sunday. Very responsive and friendly. Well done!"

"Fresh flowers and on delivered on time. Thanks"

"We like the packaging and very much appreciate the prompt delivery with the delivery updates"

"Really appreciate the high standard of services and commitment rendered to deliver the gifts to our beloved ones. Thank you."

"All is good. Wanted to opt for more than one for the above but unable to. It�s great in terms of packaging, product, delivery service. It�s A+"

"I have ordered from FNP numerous times and their timeliness is perfect. I cannot just choose 1 option as all of it plays a part to my 10 star rating. Thank you"

"Great service, perfect delivery."

"Dad really like it ,,���� tq so much "

"You greatly exceed our expectations you made everything so wonderful and the flowers were great quality, thank you !"

"My relative was super happy and praised the quality of flowers delivered. Thank you!"

"Thank u so much for the quick delivery!"

"Delivered on time, and purchased items are of good quality. "

"I am satisfied with the friendly support staff who helped me through the process . Easy to navigate the online order processes and delivery was fulfilled as requested . Well done . "

"Timely and update on delivery"

"You guys are really great ! "

"Amazing service, great quality flowers and so easy to order. Keep up the good work. Thank you!"

"Was delivered on time and quality of products are good "

"Staff was fast to respond to my request. "

"glad that they have options for fast delivery."

"Excellent scheduling, clear notifications, as well as differentiated offering stands FnP in good stead!"

"I would like to thank fnp for the excellent service. I placed an order around 7ish in the evening and the delivery time was 8.00pm - 11.00pm. However, the wake venue would close at 10.00pm and they so kindly rushed by order to deliver before 10pm. Thank you again for accommodating my late order/request. "

"Excellent service."

"Satisfied with the service"

"They loved the gift "

"Lovely fresh flowers Thank you!"

"The process was easy and customer sevice capable. The whole display was slightly smaller than i expected."

"Have used the services in India and in Singapore. Good to see fnp maintaining the standards "

"My partner loves everything!! Will order again for sure . Highly recommended ."

"Thanks for the prompt delivery and excellent service"

"Very good service"

"Everything was perfect. Thank you"

"Love the responsiveness of customer service support as well "

"Thank you for the prompt delivery!"

"My order was handled very efficiently. Thank you!"

"The flowers for this order were very fresh compared to my last order, and came in a nice vase."

"I appreciate everything about your business. Great service!"

"The actual item looks even nicer as compared to the picture in web. The flowers are beautiful and colorful, very on time delivery as promised. Thumbs up!"

"There is a good variety of products that cater to different budget. And reasonable delivery fees. Thank you!"

"Surprise flower was deliver within 1 hr of confirmation"

"I have used your service before and am happy with the results. I am based in Australia. Thanks."

"The flowers were fresh!!! Thank you. "

"We had an urgent order as our bride's bouquet turned brown. We saw that you have an express delivery and it really came on the stated timing. Very very happy with the service provided. We ordered at almost 10am and it came by abt 11.30am. the prompt reply and delivery surely saved the day! "

"I was actually ordering from Brunei and it's really and convenient for the orders to come through easily, also the delivery was very swift."

"Thank you very much"

"It's really an amazing experience since it was my first time to order online.Your good shop keep me updated everything since the day I ordered until I got my beautiful roses .The time management of delivery staff is quite excellent .God bless you all."

"Delivery on time and the flowers were fresh and as seen in the picture"

"Not only time, but always offers a good service with regards to packaging n quality of products too. Thumbs up ���� "

"The flowers and packaging were very good."

"It was just very easy and seamless to order and good good choices of arrangements. "

"The support of the service staff was very responsible and the delivery was on time as I have arranged a morning schedule."