Although we make 100% efforts to match the image displayed, the actual product delivered may vary in shape or design as per the availability.
A majority of our orders are delivered on time as per the time slot selected.
This is not met in very rare cases where the situation is beyond our control viz., traffic congestion enroute, remote address for delivery, etc.
Although we try not to, occasionally substitution of flowers are done due to temporary and/or regional unavailability issues.
Please be noted that we may have to do this without informing you because we give utmost importance to delivery on time since most of our orders are gifts for a certain occasion.
Room temperature is ideal for storing all these products.
Do not store them in direct sunlight or near any heat source.
Store them in a tightly sealed container.
Please refer to the expiration date on the package and consume these products before that.
good staff supp
Norizan Musa592 days ago
Customer support is really dedicated to my request for packing two different order into a single order. Savese the trouble to source elsewhere. As per discussion with my other colleagues, they prefer a hamper like one for the newborn and one for the mum in a single package. We looked every site and did Google shopping but couldn't found one. Until I saw your site that is unique with the touch of the WhatsApp button. I then started to made this special request. Thank you FNP and your wonderful team. Especially to Aina, having to deal with such requests. I know being a customer can be hard sometimes. It was great experience. 😁